E-Commerce Policy

Establish an e-commerce policy when the business plan calls for delivering financial services electronically, including the internet and audio response. This policy should address procedures that monitor and control activities relating to the electronic delivery of financial services. Ensure this policy adequately addresses the federal consumer protection laws and regulations pertaining to electronic delivery of financial services, specifically the Electronic Fund Transfers Act (CFPB Regulation E, 12 CFR Part 1005) and Electronic Signatures in Global and National Commerce Act (E-SIGN Act, codified at 15 U.S.C. §§ 7001-7006, 7021, and 7031).

Last updated on March 30, 2026